UX Design
DESIGNING FOR SPEED AND SECURITY
In cybersecurity, speed is a top priority. GreyMatter was a powerful platform, but it different designers and development teams were executing the same components in different ways. At one point we discovered that we had four different calendar pickers, which highlighted our problem.
Workflows were clunky, UI patterns inconsistent, and every extra click cost precious seconds during live threats. The challenge was clear: rebuild the platform experience to match the urgency of the people using it without slowing releases or disrupting operations.
Role
Senior UX Designer
Duration
11 Months
Contribution
Research, Design
Target Audience
Cyber security organization needing fast, accurate UX in their workflow
32% faster design-to-release cycles
Reduced cycles allowed for faster innovation and testing
20–30% reduction in analyst task time
Allowing the analysts to focus on tasks that mattered more
Cut usability flaws and rebuild cycles
Decreased usability issues and engineering rework
Design system adopted
Adopted across the company, standardizing delivery
PROBLEM
WHEN SECONDS MATTER, BAD UX COSTS MORE THAN TIME
Security analysts operate under relentless pressure. Their tools must be fast, precise, and invisible when they work well. GreyMatter wasn’t. The interface slowed analysts down with repetitive actions and poorly prioritized data. In critical scenarios, every extra second was frustrating and dangerous.
On top of that, the design-to-dev pipeline was riddled with inconsistencies. Engineers rebuilt components from scratch, workflows varied across modules, and usability issues crept into production. To fix this, we needed to stabilize the foundation while accelerating delivery.
Led UX design strategy, built a scalable system, and conduct research with security analysts.
APPROACH
DESIGNING FOR SPEED WITHOUT BREAKING THE SYSTEM
We couldn’t just throw a new coat of paint on a complex cybersecurity platform and call it a redesign. The stakes were too high. Instead, we approached the project like rebuilding a race car while it’s still on the track and every change needed to make analysts faster without adding risk. This meant combining strategy, design ops, and research into a single, tightly aligned process. Each phase built on the last, ensuring we weren’t just shipping features but we were reshaping the experience from the ground up.
01.
Built a Scalable Design System
Built a Scalable Design System
Built a Scalable Design System
Created components and patterns that accelerated development while improving consistency.
02.
Defined UX Metrics That Mattered
Defined UX Metrics That Mattered
Defined UX Metrics That Mattered
Developed success measures tied to analyst efficiency, usability, and error reduction.
03.
Streamlined Analyst Workflows
Streamlined Analyst Workflows
Streamlined Analyst Workflows
Simplified key tasks to reduce friction, speed up decision-making, and improve accuracy.
04.
Established Research and Testing Loops
Established Research and Testing Loops
Established Research and Testing Loops
Set up rapid user testing cycles to validate changes with real analysts in near real time.
The result of this approach wasn’t just a prettier interface, it was a new way of working. By embedding scalability into the design system, tying every decision to metrics, and validating changes directly with analysts, we built something that could evolve as fast as the threats it was designed to counter. The redesign process itself became a model for how to deliver speed without cutting corners and a lesson the team applied across every product initiative.
OUTCOMES
PROOF THAT UX CAN ACCELERATE SECURITY
The results weren’t just visible as much as they were measurable. Release cycles that previously crawled now moved 32% faster. Analysts completed critical tasks 30% quicker, allowing them to focus on actual threats rather than fighting the interface.
Usability flaws were caught before they ever impacted customers, and the engineering team embraced the design system as their go-to toolkit. The project was about the redesign of the platform, and it rebuilt how teams worked together to deliver at speed.
32
%
Cut design-to-release time on key features
Cut design-to-release time on key features
30
75
%
%
Cut of usability-related rework
Cut of usability-related rework
Platform where analysts worked faster, errors dropped, and UX became the engine driving both speed and security.
WHY IT MATTERS
WHEN UX SPEEDS UP, SECURITY WINS
In high-stakes environments, every second saved is a risk avoided. This case proved that UX, when executed with precision, doesn’t slow down innovation, it accelerates it. GreyMatter’s redesign became a competitive advantage: a platform that let analysts respond faster, make fewer errors, and trust the tools that keep them ahead of threats.
The lesson is simple: good UX isn’t just about usability. It’s about operational survival.
More Projects
UX Design
DESIGNING FOR SPEED AND SECURITY
In cybersecurity, speed is a top priority. GreyMatter was a powerful platform, but it different designers and development teams were executing the same components in different ways. At one point we discovered that we had four different calendar pickers, which highlighted our problem.
Workflows were clunky, UI patterns inconsistent, and every extra click cost precious seconds during live threats. The challenge was clear: rebuild the platform experience to match the urgency of the people using it without slowing releases or disrupting operations.
Role
Senior UX Designer
Duration
11 Months
Contribution
Research, Design
Target Audience
Cyber security organization needing fast, accurate UX in their workflow
32% faster design-to-release cycles
Reduced cycles allowed for faster innovation and testing
20–30% reduction in analyst task time
Allowing the analysts to focus on tasks that mattered more
Cut usability flaws and rebuild cycles
Decreased usability issues and engineering rework
Design system adopted
Adopted across the company, standardizing delivery
PROBLEM
WHEN SECONDS MATTER, BAD UX COSTS MORE THAN TIME
Security analysts operate under relentless pressure. Their tools must be fast, precise, and invisible when they work well. GreyMatter wasn’t. The interface slowed analysts down with repetitive actions and poorly prioritized data. In critical scenarios, every extra second was frustrating and dangerous.
On top of that, the design-to-dev pipeline was riddled with inconsistencies. Engineers rebuilt components from scratch, workflows varied across modules, and usability issues crept into production. To fix this, we needed to stabilize the foundation while accelerating delivery.
Led UX design strategy, built a scalable system, and conduct research with security analysts.
APPROACH
DESIGNING FOR SPEED WITHOUT BREAKING THE SYSTEM
We couldn’t just throw a new coat of paint on a complex cybersecurity platform and call it a redesign. The stakes were too high. Instead, we approached the project like rebuilding a race car while it’s still on the track and every change needed to make analysts faster without adding risk. This meant combining strategy, design ops, and research into a single, tightly aligned process. Each phase built on the last, ensuring we weren’t just shipping features but we were reshaping the experience from the ground up.
01.
Built a Scalable Design System
Built a Scalable Design System
Built a Scalable Design System
Created components and patterns that accelerated development while improving consistency.
02.
Defined UX Metrics That Mattered
Defined UX Metrics That Mattered
Defined UX Metrics That Mattered
Developed success measures tied to analyst efficiency, usability, and error reduction.
03.
Streamlined Analyst Workflows
Streamlined Analyst Workflows
Streamlined Analyst Workflows
Simplified key tasks to reduce friction, speed up decision-making, and improve accuracy.
04.
Established Research and Testing Loops
Established Research and Testing Loops
Established Research and Testing Loops
Set up rapid user testing cycles to validate changes with real analysts in near real time.
The result of this approach wasn’t just a prettier interface, it was a new way of working. By embedding scalability into the design system, tying every decision to metrics, and validating changes directly with analysts, we built something that could evolve as fast as the threats it was designed to counter. The redesign process itself became a model for how to deliver speed without cutting corners and a lesson the team applied across every product initiative.
OUTCOMES
PROOF THAT UX CAN ACCELERATE SECURITY
The results weren’t just visible as much as they were measurable. Release cycles that previously crawled now moved 32% faster. Analysts completed critical tasks 30% quicker, allowing them to focus on actual threats rather than fighting the interface.
Usability flaws were caught before they ever impacted customers, and the engineering team embraced the design system as their go-to toolkit. The project was about the redesign of the platform, and it rebuilt how teams worked together to deliver at speed.
32
%
Cut design-to-release time on key features
Cut design-to-release time on key features
30
75
%
%
Cut of usability-related rework
Cut of usability-related rework
Platform where analysts worked faster, errors dropped, and UX became the engine driving both speed and security.
WHY IT MATTERS
WHEN UX SPEEDS UP, SECURITY WINS
In high-stakes environments, every second saved is a risk avoided. This case proved that UX, when executed with precision, doesn’t slow down innovation, it accelerates it. GreyMatter’s redesign became a competitive advantage: a platform that let analysts respond faster, make fewer errors, and trust the tools that keep them ahead of threats.
The lesson is simple: good UX isn’t just about usability. It’s about operational survival.
More Projects
UX Design
DESIGNING FOR SPEED AND SECURITY
In cybersecurity, speed is a top priority. GreyMatter was a powerful platform, but it different designers and development teams were executing the same components in different ways. At one point we discovered that we had four different calendar pickers, which highlighted our problem.
Workflows were clunky, UI patterns inconsistent, and every extra click cost precious seconds during live threats. The challenge was clear: rebuild the platform experience to match the urgency of the people using it without slowing releases or disrupting operations.
Role
Senior UX Designer
Duration
11 Months
Contribution
Research, Design
Target Audience
Cyber security organization needing fast, accurate UX in their workflow
32% faster design-to-release cycles
Reduced cycles allowed for faster innovation and testing
20–30% reduction in analyst task time
Allowing the analysts to focus on tasks that mattered more
Cut usability flaws and rebuild cycles
Decreased usability issues and engineering rework
Design system adopted
Adopted across the company, standardizing delivery
PROBLEM
WHEN SECONDS MATTER, BAD UX COSTS MORE THAN TIME
Security analysts operate under relentless pressure. Their tools must be fast, precise, and invisible when they work well. GreyMatter wasn’t. The interface slowed analysts down with repetitive actions and poorly prioritized data. In critical scenarios, every extra second was frustrating and dangerous.
On top of that, the design-to-dev pipeline was riddled with inconsistencies. Engineers rebuilt components from scratch, workflows varied across modules, and usability issues crept into production. To fix this, we needed to stabilize the foundation while accelerating delivery.
Led UX design strategy, built a scalable system, and conduct research with security analysts.
APPROACH
DESIGNING FOR SPEED WITHOUT BREAKING THE SYSTEM
We couldn’t just throw a new coat of paint on a complex cybersecurity platform and call it a redesign. The stakes were too high. Instead, we approached the project like rebuilding a race car while it’s still on the track and every change needed to make analysts faster without adding risk. This meant combining strategy, design ops, and research into a single, tightly aligned process. Each phase built on the last, ensuring we weren’t just shipping features but we were reshaping the experience from the ground up.
01.
Built a Scalable Design System
Built a Scalable Design System
Built a Scalable Design System
Created components and patterns that accelerated development while improving consistency.
02.
Defined UX Metrics That Mattered
Defined UX Metrics That Mattered
Defined UX Metrics That Mattered
Developed success measures tied to analyst efficiency, usability, and error reduction.
03.
Streamlined Analyst Workflows
Streamlined Analyst Workflows
Streamlined Analyst Workflows
Simplified key tasks to reduce friction, speed up decision-making, and improve accuracy.
04.
Established Research and Testing Loops
Established Research and Testing Loops
Established Research and Testing Loops
Set up rapid user testing cycles to validate changes with real analysts in near real time.
The result of this approach wasn’t just a prettier interface, it was a new way of working. By embedding scalability into the design system, tying every decision to metrics, and validating changes directly with analysts, we built something that could evolve as fast as the threats it was designed to counter. The redesign process itself became a model for how to deliver speed without cutting corners and a lesson the team applied across every product initiative.
OUTCOMES
PROOF THAT UX CAN ACCELERATE SECURITY
The results weren’t just visible as much as they were measurable. Release cycles that previously crawled now moved 32% faster. Analysts completed critical tasks 30% quicker, allowing them to focus on actual threats rather than fighting the interface.
Usability flaws were caught before they ever impacted customers, and the engineering team embraced the design system as their go-to toolkit. The project was about the redesign of the platform, and it rebuilt how teams worked together to deliver at speed.
32
%
Cut design-to-release time on key features
Cut design-to-release time on key features
30
75
%
%
Cut of usability-related rework
Cut of usability-related rework
Platform where analysts worked faster, errors dropped, and UX became the engine driving both speed and security.
WHY IT MATTERS
WHEN UX SPEEDS UP, SECURITY WINS
In high-stakes environments, every second saved is a risk avoided. This case proved that UX, when executed with precision, doesn’t slow down innovation, it accelerates it. GreyMatter’s redesign became a competitive advantage: a platform that let analysts respond faster, make fewer errors, and trust the tools that keep them ahead of threats.
The lesson is simple: good UX isn’t just about usability. It’s about operational survival.